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Adstate Academy

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General

How can I contact Adstate Support Helpdesk?

How can I request a demo or training?

What is Adstate Support service level?

What are the technical requirements?

Livestream

How can I livestream a memorial ceremony?

How do I upload a movie from the ceremony afterwards?

How do I delete a live stream?

How to add information text for your agency to your memory pages?

Adstate Plus

How can I see who’s registered for the memorial service?

How can I change Company settings in Adstate Plus?

How can I create an Order on the Portal?

How can I edit an order on the Portal?

How can I deactivate or delete an Order on the Portal?

How can I activate or deactivate Donation on the Portal?

How can I add a new Charity organisation to the list?

How can I change the symbols Heart and Candle?

Adstate Plus - Memorial Page

How can I create a Memorial Page?

How do I edit a post on the Memorial Page?

How do I delete a post on the Memorial Page?

How can I make the information about the ceremony private on the Memorial page?

How do I offer relatives to order a Memorial book from Memorial page?

How can I get a summary of the condolences, donations, candles or flower orders that has been made on the Memorial Page?

How can I change administrator on the Memorial Page?

How can I activate the Funeral Director or Funeral Home information on Memorial Page?

How can I invite the family to the Memorial Page?

How can I change information about ceremony on Memorial Page?

How can I change the personal information of the deceased on the Memorial Page?

How can I change the Profile and Background picture on the Memorial Page?

How can I upload photo, video, funeral documents and links to the Memorial Page?

How can I Edit ‘Approval of publication of condolences, photos and greetings from donations and flowers’?

How can I add information of the Funeral Director or Funeral Home to a Memorial Page

How can I add or edit Sign-up for Ceremony on Memorial Page?

How can I edit the Memorial Page directly on the Memorial Page?

How can I delete a Memorial Page?

Adstate Plus - Flowershop

How to write a message with a flower ordering?

How can I activate the Flowershop for a Memorial Page?

How can I change the Flowershop settings?

How can I create and set up my Flowershop?

Adstate Plus - Death Notice

How do I send the proof sheet to the family?

How can I add mutiple Death Notices or copy a Death Notice?

How do I create a Death Notice in Adstate Plus?

How can I find or delete Death Notice(s) of an Order?

How can I upload a Death Notice to a Memorial Page?

Funeral Planner

How can I change the company settings for my Funeral Planner?

How can I create a company account?

How do I receive a notification of a new order?

How can I install a Live Chat

How can I create a customer account?

How can I get a customer overview?

How can I add my products to my Funeral Planner?

How can I create a product type?

How can I add products to product types?

How can I design my Funeral Planner menu?

How can I edit the Top menu bar (title bar)?

How can I add a ceremony type?

How can I add ceremony locations?

How can I set up the ceremony gathering?

How can I add music and songs?

How can I add a memorial page?

How can I edit a package?

How do I create packages?

What is the Funeral Planner?

How can I prepare for setting up my Funeral Planner

How can I optimize my homepage for the Funeral Planner?